Privacy Policy

1. Data controller

Decrypted Digital Private Limited
Decrypted Digital Private Limited, Ahmedabad, Gujarat, India
Phone: +91 87996 64649
Email: ecube.educate@gmail.com

2. Information we collect

2.1 Information you provide

• Account registration details (name, email address, phone number, password or authentication tokens).
• Profile information (grade, subjects, preferences).
• Support and contact form submissions.
• Payment-related identifiers processed by Google Play or Apple App Store (we do not store full card numbers).
• Data deletion requests and verification information.

2.2 Information collected automatically

• Device information (model, operating system, app version, language).
• Usage data (features accessed, study time, quiz attempts, progress events).
• Log data (IP address, timestamps, crash reports, diagnostic events).
• Cookies and similar technologies used to operate and understand our website.

3. How we use information

• Provide, maintain, and improve the Services.
• Personalize learning paths, dashboards, streaks, and recommendations.
• Process subscriptions and in-app purchases through app store billing.
• Communicate service updates, security alerts, and support responses.
• Monitor performance, prevent fraud, and enforce our Terms.
• Comply with legal obligations.

4. Legal bases (where applicable)

Depending on your region, we process personal data based on contract performance, legitimate interests (security, analytics, product improvement), consent (where required), and legal obligation.

5. Sharing of information

We may share information with:

• Cloud hosting and infrastructure providers.
• Analytics and crash reporting services.
• Payment processors and app store platforms.
• Professional advisers and authorities when required by law.

We do not sell personal information. We require processors to protect data under contractual safeguards.

6. International transfers

Your information may be processed in India or other countries where we or our providers operate. We implement appropriate safeguards for cross-border transfers as required by applicable law.

7. Data retention

We retain personal information for as long as your account is active or as needed to provide the Services, resolve disputes, enforce agreements, and meet legal retention requirements. When you request deletion, we delete or anonymize data subject to lawful exceptions (billing records, security logs, etc.).

8. Your rights

Subject to applicable law, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. You may withdraw consent where processing is consent-based. To exercise these rights, contact us at ecube.educate@gmail.com.

9. Children’s privacy

The Services may be used by students under parental or institutional guidance. Where required, we obtain appropriate consent. If you believe we collected data from a child without proper authorization, contact us to request deletion.

10. Security

We use administrative, technical, and organizational measures including encryption in transit, access controls, and monitoring. No method of transmission or storage is 100% secure.

11. Third-party links

Our Services may link to third-party sites or services. Their privacy practices are governed by their own policies.

12. Changes

We may update this Privacy Policy. Material changes will be notified via the app, website, or email where appropriate. Continued use after the effective date constitutes acceptance.